Effective Date: 1st Jan 2025
1. Introduction Welcome to Prathap Chartered Valuation & Consultancy (Pvt) Ltd (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://prathap.lk/) and use our booking calendar for consultation services.
By accessing or using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect We collect the following types of information when you use our booking calendar or interact with our website:
- Personal Information:
- Name
- Email address
- Phone number
- Preferred consultation date and time
- Technical Information:
- IP address
- Browser type and version
- Operating system
- Usage data (e.g., pages viewed, time spent on the site)
3. How We Use Your Information We use your information for the following purposes:
- To process and confirm your consultation booking.
- To communicate with you about your booking and provide reminders.
- To manage and improve our services and website.
- To comply with legal obligations and ensure compliance with RICS guidelines.
4. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our website or managing bookings.
- Legal Requirements: If required by law or to protect our rights and property.
5. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Your Rights You have the following rights regarding your personal data:
- Access: Request a copy of your data.
- Correction: Request corrections to inaccurate information.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Object to certain uses of your data.
To exercise these rights, contact us at [email protected].
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any linked websites.
9. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us: